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Open to Opportunities · Toronto, ON

IT Systems
Engineer &
Cloud Architect

|

10+ years designing, deploying, and securing hybrid IT infrastructure across AWS, Azure, GCP, and OCI. Specializing in DevSecOps, AI integration, and automation that drives measurable outcomes.

10+
Years Experience
4
Cloud Platforms
99.8%
Uptime Delivered
50%
Fewer Incidents
infrastructure-pipeline.workflow
Trigger Schedule / Event Cloud Deploy AWS / Azure / GCP Security Scan Zero Trust / SIEM AI Analysis MLOps / Insights Monitoring 99.8% Uptime ▶ Workflow running. All systems nominal
Open to opportunities
AWS
Microsoft Azure
Google Cloud
OCI
Kubernetes
Docker
DevSecOps
CI/CD Pipelines
Terraform
AI Integration
MLOps
Power BI
AWS
Microsoft Azure
Google Cloud
OCI
Kubernetes
Docker
DevSecOps
CI/CD Pipelines
Terraform
AI Integration
MLOps
Power BI
Active Directory
Microsoft 365
Intune / SCCM
Zero Trust
Ansible
Linux
Windows Server
FortiGate
PowerShell
Python
Salesforce
SIEM
PostgreSQL
Active Directory
Microsoft 365
Intune / SCCM
Zero Trust
Ansible
Linux
Windows Server
FortiGate
PowerShell
Python
Salesforce
SIEM
PostgreSQL
Background

About Michael

"Technology is most powerful when it serves the people who need it most."

Born in Rwanda and shaped by international experience across Boston and Toronto, I bring a unique perspective to enterprise technology. Bilingual in English and French, I have spent over a decade supporting and building IT infrastructure across media, education, and nonprofit sectors.

Currently deepening specialization in Cybersecurity, DevSecOps, Multi-Cloud Architecture, and AI Integration, training through AWS, Google Cloud, Red Hat, Cisco, and ISACA programs while validating skills in a personal homelab.

Long-term, I am building toward founding a technology group that delivers AI and automation solutions to underserved communities in Rwanda, Canada, and across Africa, driving transformation in agriculture, healthcare, education, governance, and beyond.

10+
Years in IT infrastructure & systems
4
Cloud platforms: AWS, Azure, GCP, OCI
280+
Users supported across enterprise environments
2
Languages: English & French
🌍 Long-Term Vision

Leverage earned technical expertise and AI to build solutions that connect underserved communities in Rwanda, Canada, USA, and Africa with the resources, infrastructure, and opportunity they need to thrive, with focus on agriculture, health, education, logistics, and governance.

Technical Competencies

Skills & Expertise

Core competencies developed over 10+ years and actively expanded through certifications, webinars, and homelab practice.

Cloud & Infrastructure
AWSMicrosoft AzureGoogle CloudOCITerraformKubernetesDockerLoad BalancingCloud MigrationNAS / SANLinuxWindows ServerVercel
Automation & Scripting
PowerShellBashPythonAnsibleCI/CD PipelinesDevSecOpsGitHub Actionsn8n Automation
Security & Identity
CybersecurityZero TrustEndpoint SecurityRBAC / MFASIEMActive DirectoryMicrosoft 365Intune / SCCMFortiGatePalo AltoITILGitleaks
Emerging & AI
AI IntegrationMLOpsGenerative AIAI Solutions ArchitecturePower BISalesforceQuickBaseMySQLPostgreSQLREST APIsSupabase RLS

Certifications

MD-102 Endpoint Admin Cert Prep
LinkedIn Learning / Microsoft · 2024
✓ Completed
Multi-Cloud & DevOps Training
The Cloud Bootcamp · 2023
✓ Completed
BCA Studies
Sambhram Academy / Bangalore University
✓ Completed
Cisco AI Technical Practitioner
Cisco
✓ Earned
Google Cybersecurity Professional
Google / Coursera
In Progress
ISACA Cybersecurity Professional
ISACA
In Progress
AWS Generative AI / MLOps
Amazon Web Services
In Progress
DevSecOps Training
Red Hat · Webinars & Homelab
In Progress
Career History

Professional Experience

10+ years delivering enterprise IT across media, education, finance, and nonprofit sectors in Canada, USA, and Rwanda.

Nov 2025 – Jan 2026
MR. X
Toronto, ON · Contract
Systems Administrator
  • L1–L2 support across Linux, Windows, macOS, sustaining 99.8% uptime
  • Automated patching, provisioning & health checks via Ansible, Python, and Bash, reducing manual effort by 35%
  • Administered Active Directory, GPOs, MFA, and RBAC for 120+ staff
  • Optimized NAS/SAN storage, increasing accessibility and redundancy 30%
  • Reduced unused software licensing costs 15% through proactive audits
Jul 2023 – May 2025
Accessible Media Inc. (AMI)
Toronto, ON
Broadcast & IT Systems Specialist
  • Managed Windows Server, AD, DNS, and Azure AD/Entra ID for 60+ users in a hybrid environment
  • Automated IT operations using Linux, Bash, Python, and PowerShell, reducing manual workload by 40%
  • Deployed and managed software and OS updates via SCCM and Intune, improving compliance by 40%
  • Managed M365, SharePoint, Exchange, Teams, and Microsoft Defender, reducing security incidents by 50%
  • Established backup and recovery protocols, reducing potential data loss 30%
Jul 2022 – Mar 2023
Centre Francophone du Grand Toronto
Toronto, ON
Assistant IT Systems Administrator
  • Managed on-prem AD, Azure AD, Intune, and endpoint security across multiple offices
  • Developed and enforced security policies ensuring compliance with organizational standards
  • Delivered user training on M365, SharePoint, and Teams, improving adoption and productivity
  • Led zero-downtime office relocation IT setup; managed 200+ IT assets lifecycle
Dec 2020 – Jul 2021
Education Development Center (EDC)
Boston, MA · Hybrid
Technology & Database Specialist
  • Maintained FortiGate and Palo Alto firewall HA configurations and VPN for 1,000+ users, achieving 99.9% uptime
  • Cut data processing time 60% by migrating legacy MS Access systems to QuickBase for 10 partner orgs
  • Delivered e-learning platforms and M&E databases serving 40,000+ users across 5 provinces
  • Developed 30+ PowerShell and SQL automation scripts, saving 200+ staff hours annually
Jul 2018 – Jul 2021
Education Development Center (EDC)
Boston, MA
M&E Database & IT Specialist
  • Built Power BI dashboards enabling data-driven decision-making across 5 provinces for 40,000+ beneficiaries
  • Developed disaster recovery plans and executed system backups, reducing downtime 30%
  • Managed Salesforce CRM and developed automation scripts reducing manual workloads 50%
Jul 2015 – Jul 2018
Education Development Center (EDC)
Rwanda → Boston, MA
IT & Database Coordinator / M&E Assistant
  • Redesigned AK2 database, improving data entry efficiency 35% and report generation speed 40% for 40,000+ beneficiaries
  • Migrated Akazi Kanoze database from MS Access to QuickBase, reducing retrieval time by 50%
  • Managed network infrastructure achieving 99% uptime for organizational IT operations
  • Programmed surveys in SurveyToGo, reducing field data entry lag 25%
Jan 2013 – Oct 2014
Axis Investments Ltd
Kigali, Rwanda
Software Developer
  • Developed and maintained production web applications using HTML, PHP, and MySQL
  • Optimized technical support processes using Windows Server and RD Gateway, achieving a 15% reliability gain
Technical Projects

Built & Shipped

Production applications and infrastructure: AI-powered, DevSecOps-hardened, and deployed to real users.

Live
Bio / Portfolio with Phoenix AI
2026

Full-stack PWA with a live Claude API-powered assistant (Phoenix) deployed via a serverless Vercel proxy. Zero npm dependencies, RLS-secured Supabase backend, and a CI/CD pipeline with CodeQL + Gitleaks secret scanning on every push.

Vanilla JS / HTML Vercel Functions Supabase Anthropic API PWA CI/CD
0 deps
Zero npm dependencies
Always-On
Proxmox Homelab Cluster
2024–Present

Two-node Proxmox cluster (2× HP ProBook 650 G5) running Ubuntu Server VMs, Docker, Kubernetes (k3s), Ansible, and Terraform. Full CI/CD pipelines for continuous DevSecOps practice. The real-world lab behind the resume.

Proxmox VE Ubuntu Server Docker Kubernetes k3s Ansible Terraform
2-node
HA cluster, 24/7 uptime
GitHub →
Completed
Multi-Cloud Hotel App Migration
2023

Migrated a legacy hotel web application from on-premises to full multi-cloud: GCP (Docker + Kubernetes GKE) for container orchestration, AWS S3 for distributed storage, and Terraform for end-to-end infrastructure-as-code provisioning.

GCP / GKE AWS S3 Docker Kubernetes Terraform
3-cloud
Full IaC provisioning
GitHub →
Measurable Outcomes

Key Achievements

Quantified results from enterprise environments across Canada, USA, and Rwanda.

30%
Reduction in downtime through proactive monitoring and automation
50%
Fewer security incidents via improved endpoint security and zero-trust policies
40%
Faster deployments by implementing DevOps and CI/CD pipelines
99.8%
Uptime maintained across Linux, Windows, and macOS infrastructure
35%
Reduction in manual work through Ansible, Python, and Bash automation
1,500+
Support tickets resolved annually, with an average resolution time under 30 minutes
Get in Touch

Let's Work Together

Open to full-time roles, consulting, technical partnerships, and advisory opportunities.

Contact & Profiles

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